Terms and Conditions for Travel Guide Use
Please read these terms carefully before using our Malaysian city guide platform. By accessing this site, you confirm agreement with our rules and processes as outlined here.
Last updated January 11, 2026
Agreement to Terms
Accessing and using urban guide routes, content, and services on Lumerivox constitutes your acceptance of these terms. If you disagree, do not use the site or obtain guides. Continued use signals continued consent.
Definitions
Read these definitions to better understand your rights and our commitments.
"Platform" means the lumerivox.sbs website and any features, services, or apps included under Lumerivox ownership.
"User" is anyone who accesses, browses, or interacts with our city route content and services.
"Content" covers guides, blogs, tips, recommendations, images, and all informational materials provided here.
"Team" refers to all contributors, employees, and route experts at Lumerivox.
How to Use Site Contents
Urban guide content is for personal use only. You may not share, copy, or repost without written approval from Lumerivox’s official contact.
Eligibility
You must be legally eligible under Malaysian law to access our travel guide services. Additional restrictions may apply to non-residents.
Not all services are available to persons outside Malaysia.
User Responsibilities
By using our route platform, you agree to act honestly and respect our guidelines.
Prohibited Actions
Avoid these activities when using our site:
Intellectual Property Rights
All content and city route guidance remain the property of Lumerivox or its licensors, protected under Malaysian copyright. Do not copy, sell, display, or reuse without written approval.
User Contributions
Any input (reviews or feedback) you share with us may be published anonymously or used for future guide development.
Your Input Rights
You remain the holder of your input’s copyright, but grant Lumerivox a right to use, adapt, or display anonymized versions.
Privacy and Your Information
We manage your information under the privacy policy. Be sure to read how we handle, store, and use your data for city guide requests or communication.
Review privacy policyLimitation of Liability
Site use is at your risk. We work to ensure accuracy but cannot guarantee all content remains up-to-date every hour.
Results May Vary
Every trip is unique and experiences differ. Use recommendations as general guidance only. Results may vary.
Our Limits of Liability
We are not liable for any loss, harm, or travel disruption from errors, route changes, or site outages.
User Obligation
You agree to defend and hold Lumerivox harmless from claims arising through improper or unlawful use of our guides.
Resolving Disputes
Contact us first to settle any issues or misunderstandings about route content or services.
Arbitration
If not resolved, disputes are settled in Kuala Lumpur by binding arbitration under Malaysian law.
This process does not exclude your consumer rights in Malaysia.
Online Dispute Resolution
You may also use official Malaysian or cross-border online dispute portals, where available, to escalate unresolved complaints.
Online dispute portalSeverability
If one term is unenforceable, others remain binding and in effect for site use.
Full Agreement
These terms, with the privacy policy, form the only agreement between you and Lumerivox on guide use.
Governing Law and Jurisdiction
All terms and disputes are governed by Malaysian law and subject to Kuala Lumpur courts.
Termination
We may suspend, restrict, or end your access for breach of terms, unlawful requests, or harm to other users.
Amendments
Terms may change when services or policies update. Please review regularly for changes and your continued rights.
How to Contact Us
Reach the guide team for legal, rights, or support questions.
Email address: content@lumerivox.sbs
Contact number: +60 3-3447 7046
Office address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Effective from: January 11, 2026
Version: 3